This page transparently explains how your personal information, payment data, and browsing behaviour are collected, used, and protected on the gb22 platform.
Last Updated: January 2026
This Privacy Policy applies to users in Bangladesh and provides a full explanation of how your information is handled when you use the gb22 platform. By creating an account or using our services, you agree to the terms of this policy. We believe transparency is the foundation of trust, so every step is clearly explained. If you have any questions or concerns, please contact our Help Center.
When you register at gb22, we collect your name, date of birth, email address, mobile number, and country of residence. For legal identity verification, we may also request your national ID or passport details. This information is essential for managing your account, preventing fraud, and meeting legal obligations. It is your responsibility to keep all provided information accurate and up to date. Providing false information may result in account suspension.
When you access the gb22 platform, your device type, operating system, browser version, IP address, and internet connection details are recorded automatically. If you use the mobile app, your device ID and push notification token may also be collected. This information is used to maintain platform security and detect suspicious logins. It is also analyzed to improve the experience for mobile users in Bangladesh.
When you deposit or withdraw funds on gb22, we collect your local mobile banking details — including bKash, Nagad, and Rocket numbers — along with transaction information. gb22 does not directly store full bank account numbers or card numbers; these are handled through third-party payment gateways. Records of transaction amounts, timestamps, and payment methods are retained to comply with legal obligations and anti-money laundering policies. All BDT transactions are processed through encrypted channels.
Your behavioral data — which games you play, how long you stay active, which pages you visit, and what bets you place — is recorded automatically. This information is used to show you relevant offers, detect fraudulent patterns, and improve platform performance. It also supports responsible gaming by monitoring unusual betting behavior. Individual-level analytics are never sold to third parties.
Your provided information is used for registration, login verification, password recovery, and account security. Identity verification is carried out under the KYC (Know Your Customer) process to keep the platform safe for everyone.
Financial data is used to verify deposit and withdrawal requests and to maintain transaction records. Payment data is essential for processing all BDT transactions securely and efficiently.
Device and behavioral data is analyzed to detect suspicious logins, multiple account activity, and irregular financial transactions. This directly protects the interests of all users.
Your contact details are used to send you important account updates, security alerts, and notifications about new platform features via email or SMS. You can opt out of promotional messages at any time.
Gb22 continuously improves its interface, game selection, and mobile experience by analyzing user behavioral data. Services are customized based on the preferences and needs of users in Bangladesh.
Certain data is retained to comply with applicable laws and regulations, and to cooperate with government investigations. This includes adherence to anti-money laundering and Responsible Gaming policies.
Cookies are small text files stored in your browser that help the platform remember your preferences and session information. gb22 uses three types of cookies: essential cookies (required for login and security), functional cookies (to save language and display preferences), and analytics cookies (to monitor user behavior). All cookies except essential ones can be managed through your browser settings. Note that disabling cookies may limit some platform features. These controls also apply to mobile browsers in Bangladesh.
Gb22 uses its own analytics tools to monitor platform performance and improve the user experience. Data derived from this analysis is not identified at an individual level — it is processed as aggregated statistics. Session data is tracked primarily to identify security risks and fraudulent activity. Your personal tracking data is not shared for advertising or third-party retargeting purposes. You can request changes to your cookie preferences from our support team at any time.
All data collected at gb22 is stored on secure, encrypted servers using industry-standard SSL/TLS technology. AES-256 encryption is applied at the database level to prevent unauthorized access entirely. Only authorized personnel can access your data, and only when necessary, following defined protocols. Regular security audits are conducted on our servers, and any unusual access automatically triggers an alert. Our infrastructure is monitored 24/7 to address any risk of data breach immediately.
All data is retained while your account is active, and certain information may be kept for a defined period after account closure for legal purposes. Financial transaction records are generally retained for five to seven years, as required under anti-money laundering regulations. Account verification documents are kept for at least three years after account closure. Marketing communication data is deleted promptly once you opt out. When the retention period expires, data is securely deleted or anonymized.
In the event of a data breach, gb22 will promptly assess the scope of the incident and notify affected users as quickly as possible. Relevant authorities will also be informed within the required timeframe, and all necessary remedial action will be taken. You will be advised on steps to secure your account and financial information. We are committed to full transparency and will never withhold security-related information. If you have any security concerns, please contact our support centre at any time.
Gb22 never sells your personal information to advertisers or any other commercial entity. In certain situations, limited data may be shared with trusted partners — strictly for service operation purposes and under strict confidentiality agreements.
Minimum necessary data is shared with bKash, Nagad, and other approved payment gateways to process transactions. These providers operate under their own privacy policies and may only use the data received for the specific transaction it relates to.
In response to court orders, government investigations, or other legal obligations, relevant data may be disclosed to the appropriate authorities. Only the specific information requested will be provided — nothing beyond that.
Limited operational data is shared with technology partners who support our cloud hosting, cybersecurity, and platform operations. All such partners are contractually bound to uphold gb22's privacy standards.
Gb22 believes every user should have full control over their own data. Your key rights are outlined below — contact our Help Center at any time to exercise them.
You can request a copy of all information gb22 holds about you at any time. Data will be provided within 30 days of receiving your request, in a readable format.
If any information stored on your account is incorrect or out of date, you can request a correction. Some details can be updated directly through your account settings; for others, our support team will be happy to assist.
After account closure, you may request deletion of data that is not legally required to be retained. However, financial transaction records and identity verification documents must be kept for a specified period for regulatory reasons.
You may opt out of promotional communications and certain types of data processing at any time. Simply notify our customer support team and the request will be actioned promptly.
You can export your account data in a standard, machine-readable format. This option is available through your account settings or via support.
Gb22 periodically reviews and updates this Privacy Policy as needed. Users will be notified in advance of any significant changes via their registered email address or an in-platform notification. The date of the latest update is noted at the top of this page under "Last Updated". Continued use of the platform after an update constitutes acceptance of the revised policy. For major changes, you may also be given the opportunity to reconfirm your consent. We recommend checking this page regularly.
For any questions, concerns, or rights requests related to this Privacy Policy, please contact our customer support team directly. For data protection matters, you can reach us at: support@gb22.im. We aim to respond to all requests within 48 hours. For urgent security issues, visit the Help Center for immediate assistance. We treat every user's privacy request with the highest priority.
For any questions about our Privacy Policy or your account data, visit the gb22 support page for direct assistance. Our FAQ section also covers answers to many common questions.